Shipping Policy
Thank you for supporting Magic Moments Magnets. Below is an overview of our shipping process and timelines.
Order Processing
All orders are custom made and processed in the order they are received.
Please allow 3 to 7 business days for your order to be created and prepared for shipment. Processing times may vary depending on order volume, especially during busy periods or promotions. If there are any significant delays, we will communicate updates as needed.
Shipping Rates
Shipping rates are calculated at checkout based on your order and location. We may offer flat rate or free shipping promotions from time to time.
Shipping Time
Once your order has shipped, delivery times will vary depending on your location and the shipping carrier.
Typical delivery times are:
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Standard shipping: 3 to 7 business days
Please note that these are estimates and not guaranteed delivery dates.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Delays
Magic Moments Magnets is not responsible for delays caused by shipping carriers, weather, or other circumstances outside of our control.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
Magic Moments Magnets is not responsible for lost or stolen packages once they have been marked as delivered by the carrier.
If you believe your package is lost, we recommend contacting the shipping carrier directly.
Damaged Packages
If your order arrives damaged, please contact us within 7 days at: hello@magicmomentmag.net
We will gladly work with you to resolve the issue.